You check your credit card statement and see a charge from Tyler Technologies—but you don’t remember buying anything from them. Sound familiar? You’re not alone. Unexpected charges, especially from companies we don’t directly interact with, can be confusing and frustrating.
Tyler Technologies provides government software solutions, payment processing, and enterprise systems, so why is your card being charged? The answer often lies in subscriptions, auto-renewals, or third-party payments you may have authorized. Let’s break it down so you can identify the charge, confirm its legitimacy, and take action if needed. Knowledge is power—especially when it comes to your money.
What Is Tyler Technologies?
Before diving into why you were charged, it helps to understand what Tyler Technologies does. The company is a leading provider of integrated software and technology services primarily for:
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Local governments (tax payments, court fees, utility billing)
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Public schools & universities (tuition, registration fees)
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Law enforcement & courts (citation payments, fines)
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Businesses using Tyler’s ERP solutions (accounting, payroll)
If you’ve recently paid a local government fee, traffic ticket, or utility bill, Tyler Technologies may have processed that payment—even if their name wasn’t prominently displayed.
Why Did Tyler Technologies Charge My Credit Card?
There are several legitimate reasons why Tyler Technologies might appear on your statement. Here are the most common:
1. Local Government or Court Payments
Many municipalities use Tyler’s payment processing systems for:
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Property taxes
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Parking tickets
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Utility bills (water, electricity, waste management)
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Court fines or citations
If you paid any of these recently, the charge may show up under “Tyler Technologies” rather than the city or agency name.
2. Automatic Subscription Renewals
Some services powered by Tyler’s software (like permit portals or business licensing systems) have auto-renewal features. If you signed up for a recurring payment, the charge could be a renewal.
3. Business or Educational Services
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Schools & universities use Tyler’s systems for tuition, housing, or activity fees.
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Employers may use Tyler’s HR or payroll solutions, deducting fees from employees.
4. Mistaken or Fraudulent Charge
While rare, there’s always a chance of:
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Duplicate billing due to a system error
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Unauthorized charge (if your card was compromised)
How to Verify the Charge
Before disputing the transaction, follow these steps to confirm its legitimacy:
1. Check Your Payment History
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Did you recently pay a government fee, ticket, or utility bill?
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Did you sign up for a recurring service related to permits or licensing?
2. Look Up the Merchant Details
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Call your bank for more details on the transaction.
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Search for “Tyler Technologies payment portal” + your city/school/business name.
3. Contact Tyler Technologies Directly
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Phone: 1-800-772-7055 (customer support)
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Email: paymentsupport@tylertech.com
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Website: www.tylertech.com
What to Do If the Charge Is Incorrect
If you confirm the charge is unauthorized or incorrect, take these steps:
1. Dispute the Transaction
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Contact your credit card issuer immediately (Visa, Mastercard, Amex).
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Most banks allow disputes via online banking or mobile app.
2. Request a Refund
If the charge was a mistake (e.g., duplicate billing), reach out to:
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The agency that processed the payment (city hall, court, utility provider)
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Tyler Technologies’ support team
3. Monitor for Further Unauthorized Charges
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Enable transaction alerts on your card.
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Check statements regularly for unfamiliar fees.
How to Prevent Unwanted Charges in the Future
To avoid surprises on your credit card:
✅ Keep receipts for government payments or subscriptions.
✅ Review auto-renewal terms before signing up for services.
✅ Use virtual cards (like Privacy.com) for one-time payments.
✅ Opt out of saved payment info on government portals.
Final Thoughts
A Tyler Technologies charge on your credit card is usually tied to government payments, court fees, or business services. While it can be confusing at first, verifying the transaction is straightforward.
If the charge is valid, you’re all set. If not, acting quickly can help resolve the issue before it affects your finances. Always stay proactive with your payments—unexpected fees are easier to handle when you know where they come from.
Have you encountered a Tyler Technologies charge before? Share your experience in the comments!
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